Simplified Order Tracking and Management Software

Elevates Operational Efficiency being Piolted, for Sheet Metal Fabrication at Accutech Laser Pvt. Ltd

Efficient order tracking is critical for MSME manufacturers to meet customer expectations, reduce delays, and optimize production planning. Many MSMEs struggle with fragmented order data, manual tracking methods, and limited visibility into supply chain disruptions. To address these challenges, an order tracking system is being developed that ensures end-to-end visibility, automates status updates, and proactively identifies potential delays. By integrating AI and cloud-based analytics, the system enables manufacturers to monitor order progress, anticipate delays, and streamline communication between suppliers, production teams, and customers. This digital solution not only enhances operational efficiency but also strengthens customer trust and competitiveness in the market.

“By providing real-time visibility and predictive insights, this AI-driven order tracking system enables MSMEs to improve on-time deliveries, reduce inefficiencies, and enhance customer satisfaction. The automation of order monitoring and communication minimizes manual workload, allowing businesses to focus on scaling their operations and improving service reliability. Businesses to focus on scaling their operations and improving service reliability.”

Dr. Ranganathan Srinivasan

Adjunct Professor Dept. of Chemical Engineering, IIT-Madras

Key Features of the Project

The order tracking system aims to improve order fulfilment rates, reduce manual intervention, and enhance supply chain agility.

Real-Time Order Monitoring: Tracks order status from purchase order receipt to delivery using IoT and cloud integration.

Automated Status Updates: Sends real-time notifications to suppliers, production teams, and customers about order progress.

Dynamic Supply Chain Visibility: Provides a dashboard view of raw material availability, production progress, and shipment tracking.

Exception Handling & Alerts: Notifies stakeholders of order delays, stock shortages, or production bottlenecks.

Customer Updates: Allows customers to track their orders, reducing dependency on manual status inquiries.

Data-Driven Insights: Analyses historical trends to optimize order fulfilment times and resource allocation.

Multi-Channel Communication: Enables automated email, SMS, and app notifications for order status updates.

Secure & Scalable Architecture: Ensures data security and accommodates business growth with cloud-based infrastructure.